Purpose:
The overall purpose of Mediation is to address issues within the workplace that result in workplace conflict situations. It assists as a driver for change to reach outcomes that can be achieved by the parties concerned by mutual respect and agreement.
- Develop their skills
- Improve their performance
- Maximise their potential
- And to become the person they want to be
“Let us never negotiate out of fear, But let us never fear to negotiateâ€
John F. Kennedy
What Happens:
- A voluntary process
- Providing third party involvement
- To assist in resolving issues of conflict between individuals
- Resulting in practical solutions being attained
- Is a structured process
- Enables individuals involved in the workplace to resolve disputes
- Identifies common ground that will make for better working relationships
“The art of conversation consists of the exercise of two fine qualities: you much originate and you must sympathise; you must possess at the same time the habit of communicating and the habit of listening. The union is rare, but irresistible.â€
Benjamin Disraeli
How does it happen:
- Agreement from the company to support mediation
- Agreement from the parties involved
- Willingness in the ‘want’ to find a solution prior to instigating formal internal procedures
“You can’t get ahead while you are getting evenâ€
Dick Armey